Refund policy

We want you to absolutely love your DOODAH mat.

Returns can be requested within 7 days of delivery, provided your DOODAH Mat is unused, unopened and remains in its original compression packaging. Return delivery costs are the responsibility of the customer.

Once a mat has been removed from its compression packaging, we’re unable to accept returns or exchanges for change of mind. Please check your measurements, colour and design carefully before ordering.

Refunds go only to the original payment method, and take 10–45 days depending on the customer's card-issuing bank.

Cancellations
You may cancel your order within 4 hours of purchase by contacting us at hello@doodahmats.com. Approved cancellations will be refunded to your original payment method and may take up to 45 days to process, depending on your card issuer.

If your mat arrives damaged, faulty or incorrect, please email hello@doodahmats.com with your order number and photos. We’ll work with you as quickly as possible to arrange a replacement mat.